List Of Titles

/

Change Site
GlobalView
Default Site
Research Data
Theses

Advanced Search
Expert Search

Sign In

Browse
Quick Collection

Sign In

Help
Search History
Clear Session

Showing items 1 - 2 of 2

Your selections:

customer requirements

1Australia 1call centres 1customer services 1internet marketing 1quality 1service delivery 1services marketing 1technology adoption

1Dean, Alison M. 1Dean, Alison Mary 1Marimuthu, Malliga

1book chapter 1journal article

Date

12004 12008

Facets

1Australia 1call centres 1customer services 1internet marketing 1quality 1service delivery 1services marketing 1technology adoption

1Dean, Alison M. 1Dean, Alison Mary 1Marimuthu, Malliga

1book chapter 1journal article

Date

12004 12008

Title
Creator
Date

Developing pre-relational trust in technology service providers

- Marimuthu, Malliga, Dean, Alison Mary

Creator: Marimuthu, Malliga , Dean, Alison Mary
Resource Type: book chapter
Date: 2008

Rethinking customer expectations of service quality: are call centres different?

- Dean, Alison M.

Creator: Dean, Alison M.
Resource Type: journal article
Date: 2004

1

English (Australia)
English (Australia)
Disclaimer
Privacy
Copyright
Contact
Deposit

About Vital

‹ › ×

Clear Session

Are you sure you would like to clear your session, including search history and login status?